Terms of service

Product Information
We make every effort to display accurate product information, including product descriptions, images, colors, and sizing details. However, slight differences may occur due to screen settings, lighting conditions, or manufacturing variations.

Customers are responsible for reviewing product details, size charts, and available information before placing an order. If you need assistance selecting a size or style, please contact our customer service team.

Orders and Payments
When you place an order through Heowos, you agree to provide accurate and complete information, including your name, shipping address, contact information, and payment details.

We reserve the right to refuse or cancel orders in certain situations, including suspected fraudulent activity, incorrect pricing information, or other circumstances that may affect order processing.

Payment must be completed before your order can be processed. We accept payment methods displayed during checkout.

Shipping and Delivery
Heowos works to process and ship orders as efficiently as possible. Shipping times may vary depending on product availability, destination, shipping method, and other factors.

Customers are responsible for providing accurate shipping information. Heowos is not responsible for delays caused by incorrect addresses, customs procedures, carrier delays, or circumstances outside our control.

For detailed shipping information, please review our Shipping Policy.

Returns and Refunds
We want every customer to have a positive shopping experience. Returns and refunds are handled according to our Refund & Return Policy.

Please review our Refund & Return Policy before placing an order to understand eligibility requirements, return procedures, and refund conditions.

Intellectual Property
All content on www.Heowos.com, including but not limited to images, text, logos, designs, graphics, and website materials, is owned by Heowos or used with appropriate authorization.

Unauthorized use, reproduction, distribution, or modification of website content is prohibited without written permission.

Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate information and notify us of any unauthorized use of your account.

Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.

Our responsibility is limited to providing products and services according to the information and policies published on our website.

Changes to These Terms
Heowos reserves the right to update or modify these Terms of Service at any time. Changes will become effective once published on this page.

We encourage customers to review this page periodically to stay informed about any updates.